How to Use Order Search in Magento 2

When running an eCommerce store, there are absolutely some times that you need to find a specific order, or a set of orders in order to initiate some actions. For example, you may want to change an order status from “Processing” status to ”Closed” after that order is successfully delivered to the buyer. In this article, BSSCommerce team gives you instructions to find an order/orders using the Order Search function in the backend your Magento 2 store.

After opening the order grid of your Magento 2 stores, you’ll see the Search box in the upper-left corner of the grid. This section is useful to find a specific order by using the keyword. Another way to find an order, or many orders with the same properties (status, for instance) is to use the Filter button.

To search for a match in Order Search:

  1. Type the keyword of the order you want to find to the search box. Keywords can be order ID, product name, etc…
  2. Tap the search icon to display the results.
  3. Initiate actions as needed.

order-search-by-keyword

To filter the Order Search:

  1. Click the Filter button to display all search filters.
  • ID: use order ID to filter the order
  • Bill-to Name, Ship-to Name: find the order by the name of the person who is responsible to pay for the order/ the person to whom the order is delivered.
  • Purchase Point: Filters the order records by the place (website, store, or store view) where the order was made.
  • Status: Filters the order records based on order status.
  • Purchase Date: find the order by the date of the purchase.
  • Grand Total (Base): Find the order by its the Grand Total number.
  • Grand Total (Purchased): Filters the search using Grand Total number of items purchased in each order.

Order Search2. Fill in as many filters as you can to describe the order(s) you want to find.

3. Next, tap Apply Filter to see the results.

4. Initiate actions as needed.

That is all about How to Use Order Search in your Magento 2 store. Don’t forget to follow us to receive more guiding articles from BSSCommerce team.