On the previous article, we described the tutorial on adding an admin user to the Magento 2 shopping website. When there are many admin accounts, the problem is sometimes you may forget the admin password, or someone tried to login the admin account without the password. For security reason, Magento default installation provides a function that after six failed attempts to log in to the Admin, the system will lock the account and list the account name in the Locked Users grid. You can unlock the account with full Administrator permissions. This article will guide you to unlock the admin account in Magento 2 admin panel.
To unlock the admin account in Magento 2, you can follow these steps:
On the admin sidebar click System > Under Permission click Locked Users. A grid list of locked account will display
In the grid, tick the checkbox next to the locked account. In the upper left of the grid, set the action to unlock and click the Submit button. And your job is done.
We recommended you to use a strong password with at least 7 characters long (20 characters to avoid brute-force attack), including a combination of letters, numbers, and symbols. You can implement additional password security solutions in the Advanced Admin configuration. The Advanced Admin allows store administrators to configure Admin User Emails, Admin Base URL, CAPTCHA to make your online store secure.
For further information, please read this article: How To Configure Admin Security In Magento 2 Admin Panel.
Above is a tutorial on how to unlock an admin account in Magento 2. We hope that you will keep your password account better and make your website more secure, after reading this article. In the next article, we will describe the User Roles in Administrators system of Magento 2 platform. Don’t forget to subscribe Magestandard to tracking more Magento 2 articles. See you in the next blog post.