How to Check Now Online Customer Information in Magento 2

Magento 2 provides features in customer management to helps admin control and approach customers effectively. In this article, you will get more detail information about the Now Online Customer Information in Magento 2.

The Now Online Customer Information allows you to view all customers and visitors who are online in your store at present. With this function, you can have knowledge of essential data of all customers to manage their activities in the website. Moreover, checking now online customers can be considered as an useful tool to support the admin in studying customer groups as well as improving the features of the store in the future.

The length of online session determines the total of time customer’s activity is visible from the admin and is limited to fifteen minutes by default. The current session finishes when no keyboard activity is carried out during that time and customers have to go back to their accounts to keep on shopping. In addition, the contents of their carts are held for the next time they access to their accounts if shopping cart is activated.

View customers who are online 

  1. From Admin Sidebar, choose Customers -> Now Online.
  2. Open any record to see information and activity of the customer.
Now Online Customer Information
Now Online Customer Information
  • ID: The ID of a registered customer.
  • First name: The first name of a registered customer.
  • Last name: The last name of a registered customer.
  • Email: The email address associated with the account of a registered customer.
  • Last Activity: The date and time that the customer accomplished last activity.
  • Type: Choose between Customer and Visitor.

We hope that this article is useful for you in searching information on controlling customers with Now Online Customer Information in Magento 2. This choice will definitely satisfy you with listing and providing necessary data of all customers in your store. If you have any question, please feel free to contact us.

A Quick Comparison between Magento and WooCommerce

Due to the diversification of Ecommerce platforms, users may have difficulty in choosing the suitable solutions for their websites. Choices are aplenty, but only a few stands out such as Magento and WooCommerce.

Magento is an Ecommerce platform built as an open source solution owned by eBay whereas WooCommerce is a powerful Ecommerce toolkit developed to transform any WordPress website into a beautiful online store. Let’s take a closer look to see differences between these two platforms.

Setting up Magento and WooCommerce

WooCommerce can be a good choice for beginners whether they already have their existing WordPress website or build from the scratch. Even if you don’t have a WordPress site, it is quite easy to set up and install thanks to many tutorial videos on the internet. All you have to do is customizing your site through WordPress based on number of available plugins.

The interface of Magento is basic but Magento’s complexity is increased when you want to add more extentions to upgrade your site. In this case, you might want to hire a Magento specialist developer to create unique features for your own business.

Hosting

WooCommerce is known as a small plugin that uses little disk place and is light on your server place. Therefore, it runs smoothly and quickly on any server unless your products reaches thousands.

With Magento, it is more complicated because even modest-sized stores need several GBs of disk place. Moreover, complex operations also affect and put a strain on your server loads as time goes by. You need dedicated server to avoid slow running if you don’t want to lose customers.

Design & Features

Themes

Both Magento and WooCommerce provide thousands of free and premium themes ranging from 79$ to 139$ to meet different users’ demands. Each platform has various features, responsive layouts across all device sizes and demo content that you can simply download and import into your own site.

Shopping cart facility

You will need to have a shopping cart facility, upload products and categorize them  for any Ecommerce platform. However, Magento seems to win on this point with more features including cross-sell or up-sell products, products comparison, discount codes, and advanced filters for navigation.

WooCommerce is simpler because you can only rate products and feature best sellers or sale items through the available widgets. Anything else complex needs other extensions to change and apply to your website.

Analytics

For both Magento and WooCommerce, you can view Google Analytics to see the success and trend of your business as a whole. It is necessary because you can prepare future plans and strategy for your business.

Costs

WooCommerce is a free Ecommerce platform that anyone can download and use. To improve and diversify features for your website, you have to pay for premium extensions and they are not cheap at all. Besides, your web hosting cost will depend on your size of enterprise and offered packages.

Unlike WooCommerce, Magento is free only when you use Magento Community Edition. If you use Enterprise Edition, you have to pay annual fees for maintenance because this edition provides special functions designed for large companies.

The final verdict

Which is the better platform, Magento or WooCommerce? It depends on the requirements and funtions you want to apply to your website. WooCommerce through WordPress is perfect for small or medium enterprises whereas Magento will be an adequate platform for websites of larger companies requiring high flexibility and diversified features.

In short, here are all the details and reviews of Magento or WooCommerce we want to share with you. If you have any question, please feel free to contact us.

How Much Do You Know about Magento 2 Shopping Cart Page?

As mentioned in the previous blog, the shopping cart page and checkout page are both utterly important in the purchasing process of any Ecommerce site. This article will give you a deeper analysis of the shopping cart in Magento 2.

Magento 2 Shopping Cart Pane and the Shopping process

The conventional shopping process carries out in this order: Customers search for product on search engine and found your site. They read product details, check price and compare the product price in other website, then they make the purchasing decision at your store and add that product to cart

At this point, you have only won half the shopping process because customers can still change their mind and abandon the shopping cart. This is the crucial phase that reveals if customers proceed to checkout.

Basic Components of a Shopping Cart Page

Here is the basic presentation of Magento 2 shopping cart page.

magento 2 shopping cart page
magento 2 shopping cart page

On the top of the page is the mini cart with brief information of the shopping cart and the Proceed to Checkout button to lead customer to Magento 2 checkout quickly.

The Magento 2 Shopping Cart Page mainly composed of two major parts: the product section and the summary section. The product section displays all products that customers have added to cart successfully with short information such as price, quantity and subtotal. Customers can edit the product section like change quantity or color, size…and update the shopping cart.

The summary section provides order subtotal, tax and most importantly the Proceed to Checkout button. Besides, customers can enter coupon code to enjoy discount on their total order.

Just like any grocery stores that display small things such as chewing gum, candy…at the checkout counter, the Magento 2 Shopping Cart Page also has a cross-sell section that display products to encourage impulsive buying of customers. You can make use of this chance to increase sale of each customer order by setting products that they might be interested and buy more.

In short, here are all the details about Magento 2 Shopping Cart Page we want to share with you. If you find the article helpful for you, please Like, Share and Subscribe to keep updating for other upcoming blogs.

 

A User Guide of All Customers on Customers Menu in Magento 2

In the blog: “A Complete User Guide of Customers Menu in Magento 2”, we introduce about Customer Menu in the backend of Magento 2. You have known that there are 2 factors in customer menu in Magento backend: All Customers and Now Online, so we will discuss more details about the first factor: All Customers.

Magento 2 All Customers in customer menu
Magento 2 All Customers in Customers menu

When you login admin account in the backend of Magento 2, choose Customers in the menu bar, then there will be 2 options showing up: All Customers and Now Online.

All Customers helps Magento store owners to show a list of all customers who signed up in your Magento store accounts, or who were created by admin right in the backend. In order to access All customers from admin panel, you just need to click into All Customers options on Customers menu. Then there will be a table listing your customers’ information for you to manage and edit depending your business purpose. Those information of customers are: ID, name, email, group of customers, phone number, zip code, country, state or province, time when they registered in your store, website, confirmed email, which store view their accounts are created in, date of birth, Tax VAT number and gender. All Customers factor is definitely useful for store owners when revealing all detailed data of registered customers.

Here is detailed edit instruction on All Customers: after you logged in the backend of Magento 2 and accessed to All Customers, you can open any customer’s record by selecting edit button.

Next, as an admin of Magento site, you totally edit which information of that customer as you want and save it.

Besides, you can export these customers information of your Magento store as you wish.

We have presented about All Customers on Customers Menu in Magento 2. We hope that this article can show you useful information to select the appropriate extension for your online shop. If you find it helpful for you, please Like, Share and Subscribe to keep updating for more upcoming blogs!